Legal

Terms of Service

Last updated

/ Contents

Who we are, and what Rezifi is

Rezifi is operated by Rezifi AI LLP (LLPIN ACX-0634), a limited liability partnership registered in India with the Registrar of Companies, Haryana. When these terms say we, us or our, that is who you are agreeing with. When they say you, that is the person using Rezifi.

These terms cover the Rezifi website at rezifi.com, the Rezifi app at app.rezifi.com, our API at api.rezifi.com, the files we serve from assets.rezifi.com, and the Rezifi browser extension. They also cover the free ATS check, which you can use without an account at app.rezifi.com/check or from the upload box on rezifi.com/ats-resume-checker or rezifi.com/ats-resume-checker-for-freshers, which the rezifi.com homepage, the skill pages at rezifi.com/skills and the careers pages at rezifi.com/careers also open, and which the application form on a careers page starts with the resume you attach.

Rezifi is software you operate. It is a document editor that keeps your resume's formatting intact while you change the words; an AI that proposes edits you accept or reject one at a time; a feed of job postings we collect from employers and job sites; and a browser extension that fills in an application form for you and then stops and waits.

What Rezifi is not

We are not a recruiter, an employment agency, a staffing or placement service, an employment exchange, or a career, legal, immigration or tax adviser. We do not introduce you to employers, we hold no mandate from any employer, and no employer pays us anything.

We do not promise you an interview, an offer, a reply, or a hiring outcome of any kind, and nothing Rezifi produces is professional advice. What we offer is a better-prepared application, sent faster. Whether it works is not something we or anyone else can guarantee.

For anything in these terms, write to support@rezifi.com.

If you need a postal address — for example, to serve a legal notice — write to us by email and we will provide it. Rezifi AI LLP's registered office is on public record with the Registrar of Companies, Haryana, under LLPIN ACX-0634.

Accepting these terms

You accept these terms by continuing past our sign-in screen. Next to the sign-in buttons, in the app and in the browser extension, a notice reads: "By continuing, you agree to our Terms of Service and Privacy Policy." Continuing past that point is your agreement. If you do not agree, do not sign in.

There is no separate sign-up step at Rezifi. The first time you sign in, your account is created. So the sign-in button is the moment this agreement starts.

The free ATS check works without an account, at app.rezifi.com/check or from the upload box on rezifi.com/ats-resume-checker or rezifi.com/ats-resume-checker-for-freshers (which the rezifi.com homepage, the skill pages at rezifi.com/skills and the careers pages at rezifi.com/careers also open), so it has its own moment of agreement. Directly under the button that starts the check, wherever it appears, a notice reads: "By pressing Check my resume, you agree to the Terms of Service and Privacy Policy and let Rezifi check your resume. We keep it for 24 hours only." Pressing that button is your agreement to these terms for that check, and your resume is sent to the check only when you press it. If you do not agree, do not press it. On the application form on a careers page, attaching your resume starts the same check at once, with nothing to press. Attaching a file there is your agreement to these terms for that check. If you do not agree, do not attach a file.

Your agreement with us is made up of these terms, our privacy policy, and — if and when you buy something — the plan details shown to you in the app at the time.

This is not your data consent

Agreeing to these terms is not the same as consenting to how we handle your personal data, and we do not treat it as such. India's Digital Personal Data Protection Act requires consent that is free, specific, informed, unconditional and unambiguous, given by a clear action of yours against a notice that tells you what we collect and why.

So we ask separately, at the point we collect the information, and the privacy policy sets out what we do with it. Nothing you agree to on this page is treated as your consent to data processing.

The free check is the one place both happen at once, because it has no account and no sign-in screen. There, you give your consent by pressing Check my resume, beside a notice that says Rezifi will check your resume and keep it for 24 hours and that links the privacy policy, or, on the application form on a careers page, by attaching your resume. The policy sets out what the check does with your resume and who processes it: the AI providers that read and score it, and Cloudflare, which runs the bot check. The consent you give by pressing that button rests on that notice and the policy it links, not on this page. Pressing it also accepts these terms for the check.

These terms took effect on the date shown at the top of this page. When we change them, we keep the earlier versions published so you can see what you agreed to and when.

Your account

You must be 18 or over to use Rezifi, including the free check without an account. We should be straight with you about what that means in practice: we do not verify anyone's age at sign-up or at the check, and we are not going to imply a control we do not have. If we learn that an account belongs to someone under 18, we will close it and delete the data.

Rezifi is for your own job search. One account per person, and please do not share it. Do not use Rezifi to apply for jobs on anyone else's behalf, and do not use it to source, screen, tailor or apply for candidates if you are an employer, recruiter or agency. That is not what this is, and it is the one use we will act on.

Keeping your account safe

You sign in with a link or a code sent to your email, or through a provider like Google. That means your email inbox is the key to everything in your Rezifi account — your resumes, your saved answers, your application history. Protect it, and tell us straight away if you think someone else has access to it.

Keep the email address on your account current and able to receive our messages. It is how you sign in, and it is how we give you every notice under these terms. A notice counts as given when we send it there, whether or not you read it. If you are about to lose access to that inbox, change it first.

You are responsible for what happens under your account.

What you can and cannot do

Use Rezifi for your own job search, lawfully, and you will never hear from us about this section. The rest of it exists because a few things genuinely matter.

Do not misrepresent yourself

  • Do not claim employment, education, qualifications or credentials you do not have. Rezifi rewrites what is true about you; it is not a way to make something true that is not.
  • Do not apply for a job as somebody else, or let anyone use your account to do that.
  • Do not send applications in bulk without reading them. Auto-apply stops and waits for you on purpose.
  • Do not try to defeat, automate around, or otherwise bypass your own check of the form before an application is submitted.

Do not misuse the service

  • Nothing unlawful, and nothing that infringes someone else's rights.
  • Do not impersonate another person or misrepresent where something came from.
  • Do not upload anything containing a virus or other malicious code. Our servers open, convert and render the files you send us, so a file crafted to attack that software is an attack on us — we may refuse it, stop processing it, or delete it, and that is not us failing to provide the service.
  • Do not scrape or bulk-export our job data, resell or white-label Rezifi, or use it to build a competing service. Searching for jobs through our public job search, as rezifi.com/agents describes and within its limits, is not scraping.
  • Do not create duplicate or automated accounts, or run checks by script or bot, to get around a limit. Do not try to get around the free check's bot check or its limits, for example by clearing its cookie or switching networks to check again. Do not reverse engineer or probe our systems.

Fair use

Rezifi has limits: a daily allowance for AI work, a cap on how large a file can be, a cap on how many uploads run at once, and rate limits on our API. The current numbers are shown in the app rather than written here, so that adjusting them does not require rewriting this page. We will give you notice before we tighten one in a way that affects you.

Two honest notes about limits. A limit that did not stop you is not permission to exceed it — some of them fail open when a system of ours is down. And if you hit one part-way through something, that work may stop and you may need to start it again.

The free check has limits of its own: a number of checks a day from each browser and from each network address, and an overall number a day across everyone. When one is reached, the check says so, and you can sign up and check your resume in your account, or come back later. Unlike the limits above, these fail closed: if we cannot confirm one, the check does not run. And because a free check has no account for us to notify, we may change its limits, or pause the check altogether, at any time.

Your resumes, versions and exports

When you upload a resume we keep the original file, and we keep every version you save. We will not knowingly delete them, and you can delete any of them yourself at any time.

The one exception is a resume you check without an account, at app.rezifi.com/check or from the upload box on rezifi.com/ats-resume-checker, rezifi.com/ats-resume-checker-for-freshers, the rezifi.com homepage, a skill page at rezifi.com/skills or a careers page at rezifi.com/careers, including the application form there. It is deleted within 24 hours unless you sign in and keep it, and you can delete it sooner from its result page. The privacy policy describes the copies that can remain for a while after that, in our database backups and in our cache's own files. Once you keep it, it is one of your resumes like any other, and the paragraph above applies to it. A resume you sent with a job application to Rezifi can also come into your account without a press: if you sign in with the email address you applied with and have no resume, we bring it in, once, and tell you, and you can remove it. Choosing a job after you apply keeps your check the same way, and opens the editor tailoring your resume for that job, which counts toward your plan like any tailored resume.

What we do not promise is that every operation on a document will succeed. Rendering, exporting and restoring all depend on software that converts between formats, and format conversion is imperfect work:

  • A render, export or version restore can fail. When one does, we tell you rather than saving something wrong.
  • A PDF or Word export may not look identical to what you see in the editor.
  • An imported document may not be read perfectly. We show you what we could not interpret rather than guessing.
  • Where we cannot safely restore a version, we fail and say so instead of writing a document over the wrong file.

If you edit the same resume in two places at once, the last save wins. Rezifi is not built for two people working on one document at the same time.

Links to your generated PDFs and thumbnails are signed and short-lived. Within that window, anyone who has the link can open the file — so treat one you have copied or forwarded the way you would treat the document itself.

Keep your own copy of anything you would be upset to lose. That is good practice with any online tool, and we would rather say so than let you find out.

The email with your resume in a template

If you are early in your career and your resume is still in your own layout, we may email you once to show it in one of our templates. Nothing changes in your account unless you choose to keep a copy. The email's link stops it in one click, without signing in. If your account was made before this email existed, we tell you first. What we keep for it is in the privacy policy.

What our AI does, and what you must check

This is the most important section in these terms, so it is worth reading properly.

Rezifi's AI proposes changes to your resume. It does not make them. Every suggestion is shown to you in place, on the line it would change, and nothing is applied until you accept it. When you accept one, those words become your resume — your statement, in your name, to an employer. We drafted a suggestion; you decided what your resume says.

That is not a technicality we are hiding behind. It is how the product is deliberately built, and it is why you must read each suggestion before accepting it.

What the AI will and will not do

Max fit is on unless you turn it off. We switch it on for you when you start, and show you the switch; it sits beside the Tailor button, and it stays the way you leave it. With Max fit off, the AI rewrites experience you already have. With Max fit on, it goes further on purpose: it may describe your work in the terms and neighbouring tools the job uses, add a duty or a skill the job asks for where it judges that plausible for the work you describe, and describe your share of the work more strongly, and it labels each line where it did so ("Bigger role", "New tool", "New duty"). Either way, it will not invent an employer, a role you did not hold, a date, a degree, a certification, a licence or a clearance, and it will not state your availability or your right to work for you. Where it suggests an illustrative figure to show the impact of your work — the kind of number a good resume carries — it marks that figure in amber, because we cannot know whether it is true of you and you can.

How you accept a suggested figure depends on where you review. In the editor, "Apply all" applies a suggested figure with the rest of the changes and keeps it flagged on its line until you keep it, change it or remove it. In the Chrome extension, every suggestion starts ticked, a suggested figure included, and using the edits accepts every ticked one. So untick any figure you cannot stand behind before you use them.

Do not accept a figure you cannot stand behind. A number you did not check is still a number you sent.

AI systems also make ordinary mistakes: an awkward sentence, a wrong emphasis, a claim that reads stronger than the work it describes. Read what you are accepting. If a suggestion overstates what you did, edit it or dismiss it. Max fit stretches by design, so read its suggestions as the strongest honest case for this job, and dismiss any you could not defend in an interview.

You are responsible for the accuracy of your own application. We are responsible for building a tool that shows you every change and never applies one behind your back, and for running that tool with reasonable care and skill.

Grades, fit scores and applicant tracking systems

Rezifi gives your resume a grade, and scores job postings against your skills. Both are our opinion, formed by our own rules. Neither is a prediction, and no employer recognises either of them.

The grade measures two things: how your resume is written, and how complete it is. It is scored against our own rubric — a view about what makes a resume read well, not a measurement of how any employer will react to it.

The free ATS check gives the same kind of score, by our own rules, and it is the same opinion: it is not a prediction, and it promises no outcome with any employer or any applicant tracking system.

A fit score compares what a posting asks for against the skills we read off your resume. If we misread a skill, or a posting describes the job badly, the score will be off. Use it to prioritise, not to decide.

About ATS

Most employers screen applications through an applicant tracking system. We cannot promise that any particular one will parse your resume correctly, score it a certain way, or pass it on. Every employer configures theirs differently, none of them publish how, and anyone who promises you a pass rate is guessing.

What we do is give the parser the best input we can: clean structure, real headings, no layout tricks, and the job's own vocabulary where you genuinely have the experience. That is the part anyone actually controls, and it is what we build for.

The Rezifi browser extension

We give you a personal, revocable licence to use the extension for your own job search. You may not modify it, redistribute it, or use it through anything other than the browser you installed it in.

The extension asks Chrome for access to all websites. We would rather explain that than bury it. Job application forms live on domains nobody can list in advance — Workday, Greenhouse, Lever, Ashby, and thousands of company-specific career subdomains — and Chrome has no permission for "the site the user is applying on".

What that permission does and does not mean in practice:

  • On six job sites — LinkedIn, Indeed, Naukri, Foundit, Wellfound and Glassdoor — and on the common hiring platforms we recognise, such as Greenhouse, Lever, Workday and Ashby, a script runs automatically when you open a job page, and reads the listing inside your browser. It reaches us only while your side panel is open on that page.
  • On every other website you visit, only a small local check runs when a page loads, to see whether the page looks like a job listing or is a form on a form service such as Google Forms. If it is neither, nothing else happens and nothing is sent. If it is a form, the extension reads the form in your browser so it can offer to fill it, and the diagnostic event it sends does not name the site. If it looks like a listing, the extension reads the listing and sends us an anonymous diagnostic event naming the site's domain — nothing else about the page, and nothing about you. Our privacy policy describes this in full.
  • Beyond that, the extension acts on a page only when you open the Rezifi side panel and start something on that tab.
  • We do not read, collect or transmit anything else from the other pages you browse, and nothing the extension reads is sent before you sign in.

The extension is distributed through the Chrome Web Store and is subject to its rules as well as these terms. It updates itself. We may change what it does, and if it is ever removed from the store or we stop supporting it, the rest of Rezifi carries on working in your browser.

The email about applying from a laptop

The extension runs in Chrome on a computer, not on a phone. So if you join Rezifi from a phone, add a resume and have not yet used Rezifi on a computer, we email you once, the day after you join, about applying from a laptop. The email's link stops any more emails like it in one click, without signing in. What we keep for it is in the privacy policy.

Auto-apply: what you are asking us to do

Auto-apply is a tool you operate. Each click is an instruction from you to the software, carried out on the page you are looking at. We are not applying on your behalf, and we do not act as your agent — you are applying, quickly, with help.

That distinction is not word games. It is why you check the form and submit it yourself, and it is why we will not build a version that submits without you.

What happens when you run it

  • When you start it on a job's posting that has no form on it, it may press that posting's own Apply button to open the form. It never presses a job board's one-press apply, which would apply for you; where it cannot open the form, it asks you to.
  • It reads the application form on the employer's page, along with the page's text and the job description.
  • It works out which of your details and saved answers belong in which field. That step uses an AI provider, so the form's structure and text, and the answers you have saved, are sent to us and on to that provider.
  • It attaches your resume and fills the form in.
  • Then it stops and leaves the completed form on the employer's page for you to check, marking there what it left blank or is unsure about. You check and correct the answers on the page itself. On a form that runs over several steps, once you have pressed through the first step yourself it may press the employer's own Next or Continue for you when every answer on a later step came from your saved answers, your defaults or your resume; you can pause that at any time.
  • When you press the form's own Next or Submit button, it reads what the fields hold, so it can remember the answers you typed or corrected for your next application, and, once you submit, the short answers it wrote that you left as they were. It also records which questions it answered wrongly, without the answers. Our privacy policy describes this in full.

Nothing is submitted at that point. Submitting is a separate action that you take yourself, after you have checked what is in the form: you press the employer's own Submit button on their page.

What that means for you

Check the form before you submit it. Field mapping is inference, not certainty: a value can land in the wrong box, a dropdown can be matched to the wrong option, and a question can be misread. The form is left filled on the employer's page, with what the software was unsure about marked, precisely so that you can catch that.

Once an application is submitted, the employer and their applicant tracking system hold it. We cannot recall it, correct it, or delete it, and their privacy policy applies to it, not ours. If you need something changed after the fact, you have to contact the employer yourself.

We will run auto-apply with reasonable care and skill. What we cannot promise is that an employer's form will behave the way we expect, that every field will be filled, or that a submission will be received — websites change without notice and many are not built to be automated at all.

Demographic and equal-opportunity answers

Some employers ask voluntary questions about gender, ethnicity, veteran status, disability or pronouns. Rezifi can save your answers so you do not have to retype them.

Saving them is entirely your choice. The fields are blank unless you fill them in, Rezifi works exactly the same if you never do, and you can clear them at any time in your preferences.

You should know how it works today rather than how we would like to describe it. When auto-apply fills a form, these answers go through the same field-mapping step as everything else, which means they are sent to an AI provider along with the rest of your details. They are sensitive information, our privacy policy treats them as such, and we would rather tell you that plainly than let you assume otherwise.

What is filled in is what you saved. If you would rather answer these questions yourself on the employer's page, leave the fields empty and Rezifi will leave them alone.

Job listings, and the sites they come from

Employers and job sites write the listings in your feed. We collect them from career pages and applicant tracking systems. We do not write them, verify them, endorse them, or control them.

So: a listing may be out of date, already filled, duplicated, wrong about the salary or the location, or posted by somebody who is not the employer they claim to be. Treat what you see as a pointer to the employer's own posting, not as a fact we are vouching for. Be careful with anything that asks you for money or for identity documents — a genuine employer at the application stage will not.

If a listing should not be there — because it is yours and you want it gone, because it is fraudulent, or because it infringes someone's rights — tell us and we will look at it. Write to support@rezifi.com.

We can remove a listing without closing anyone's account, and usually that is all that is needed.

Saved searches and job alert emails

You can save a search on the job feed. When you do, we email you the new jobs it finds, once a day or once a week as you choose, and only when there is something new. You can turn that email off for one search or for all of them, on the search itself, on your account page, or with the link in any alert, and the search stays saved. The jobs in an alert are listings like any other in your feed, and what this section says about listings applies to them. Saved searches and their emails are free, and we can pause the emails at any time. What we keep for them is in the privacy policy.

The sites you use Rezifi on

LinkedIn, Indeed, Naukri, Workday, an employer's own careers page — each has its own terms, and using Rezifi on one does not exempt you from them. Some restrict automated interaction. You are the one with an account on those sites, so you are the one who has to be comfortable with how you use them, and a site could restrict or close your account there. We have no control over that and cannot get it back for you.

Who owns what

While your account is open, or while you use the free check without one, and you are following these terms, we give you a personal, non-exclusive, non-transferable and revocable right to use Rezifi, and to use what it produces for you, for your own job search.

Rezifi itself — the software, the name, the design, the way it works — stays ours. You may not resell it, white-label it, use it to build a competing service, bulk-export from it, or use our API for anything beyond your own job search.

Your content stays yours

Your resume, your saved answers and everything you write remain yours. You give us permission to store, copy, convert, render and process them, and to send them to the AI providers we use, for one purpose only: running Rezifi for you.

That permission does not extend to anything else. We do not use your content to improve our products generally, we do not build datasets from it, we do not sell or share it for anyone else's purposes, and we do not train any model of our own on it. It ends when you delete the content or close your account, except where we are required to keep something. For a resume you check without an account, it ends when the check is deleted, or, if you keep the check, it carries on as it does for every resume in your account.

One narrow exception, stated plainly

When Rezifi meets a skill or technology name it does not recognise, it keeps the phrase itself so we can learn to recognise it next time. That is the words only — for example a tool or framework name — with nothing attached about whose resume it came from. It is how the product gets better at reading resumes like yours. If you would rather it did not, write to us.

Feedback

If you send us a suggestion for improving Rezifi, we can use it freely and without owing you anything for it. We mention this only so that sending us a good idea is never awkward.

Rezifi is built partly on third-party and open-source software, which carries its own licences. Write to us and we will tell you what we use.

Your personal data

Our privacy policy explains what we collect, who we send it to, and how long we keep it. It forms part of this agreement, and it is the authority on the subject — we would rather point you to it than restate it here and let the two drift apart.

The operational facts worth repeating, because they affect what you can expect from us:

  • You can delete any resume yourself, and everything we derived from it goes with it. You can delete an application record the same way.
  • You can clear your saved answers and preferences, including every demographic field, at any time.
  • A resume you check without an account is deleted within 24 hours unless you sign in and keep it, and you can delete it sooner from its result page.
  • Closing your account, and getting a copy of your data, are self-serve on the account page: the copy downloads at once as a zip file, and deletion happens immediately once you confirm it, after any live subscription is cancelled so nothing is charged afterwards. If you cannot sign in, email us and we do each within 30 days.
  • A small amount of operational data that identifies you only by an internal account identifier — error and cost records — is not reached by that deletion today. The privacy policy says so too.

Only you can upload your resume. If a document you upload contains someone else's personal information — a referee's phone number, a colleague named in a project — you need to have been entitled to share it. The free check is no different: check your own resume, not someone else's.

Suspension and closing your account

You can stop using Rezifi whenever you like, and you can ask us to close your account by writing to us.

We can suspend an account, close it, or switch a feature off for it, where:

  • you have broken these terms, particularly the parts about misrepresenting yourself or misusing the service;
  • a job site or an employer complains about activity from your account, we have looked at it, and we think the complaint is credible;
  • payment for a paid plan stays unpaid after we have told you and given you a chance to fix it; or
  • we have to, because the law requires it.

Where it is a first problem and not a serious one, we will tell you what is wrong and give you a chance to put it right before doing anything. Where we have to act immediately to protect someone, we will act first and explain afterwards.

If we close your account, you have 30 days to ask us for your resumes and we will send them to you. If we ever decide to stop offering an account to someone who has done nothing wrong, we will give you 30 days' notice first so you can get your documents out.

If you think we have got a suspension wrong, write to us and say so. We would rather fix a mistake than defend one.

What we promise, and what we do not

We will provide Rezifi with reasonable care and skill. That is a real undertaking and we mean it to be read as one.

What we do not promise:

  • That Rezifi will be available without interruption, or free of errors.
  • That a suggestion will suit a particular job, or that you will agree with a grade or a fit score.
  • That an employer's form or a job site will behave the way we expect. They change without telling us.
  • That any application will be received, read, or answered.

We may take Rezifi or part of it offline for maintenance. Where the work is planned and we can reasonably tell you in advance, we will.

Some features are marked as new or experimental when we are still working them out. Those may change or be withdrawn with less notice than the rest, and we will label them so you know which is which.

We may change Rezifi, and we may remove a feature. Products lose features sometimes — we have removed one already — and where a change materially reduces what you get, we will tell you before it takes effect.

Nothing in this section takes away rights the law gives you that cannot be signed away. If you are a consumer, you have those rights whatever this page says.

Our responsibility to you

If we fail to provide Rezifi with reasonable care and skill and you lose out because of it, we are responsible for that. This section sets the limits on that responsibility, and we would rather set them out clearly than in capital letters at the bottom of the page.

Because of what Rezifi does, the losses worth naming are these: a job you did not get, an offer withdrawn, employment ended over something in an application, harm to your standing with an employer, an immigration consequence of an application, and the lost earnings, lost opportunity and wasted time that follow from any of them. We are not responsible for those.

For everything else, the most we can owe you in total is the greater of: what you paid us in the twelve months before the claim, or ₹5,000.

What that limit does not cover

The limit does not apply to:

  • fraud or fraudulent misrepresentation by us;
  • death or personal injury caused by our negligence;
  • our gross negligence or wilful misconduct;
  • our failure to run an auto-apply with reasonable care and skill; or
  • anything else the law does not allow us to limit.

And to be clear about something a clause like this can never do: if you are a consumer, a consumer commission's power to award you compensation comes from the law, not from this page, and nothing here restricts it.

Your responsibility to us

This is deliberately narrow. It is not a general promise to cover our costs — it applies only where you have done one of a few specific things, and only to the extent the problem was actually your fault.

If somebody makes a claim against us because you:

  • made a statement to an employer through Rezifi that you knew was untrue;
  • applied for a job in someone else's name;
  • used Rezifi to run a service for clients or candidates, which these terms do not permit; or
  • uploaded someone else's personal information that you had no right to share,

then you will cover the losses and reasonable costs we actually incur as a result. We will tell you promptly if such a claim arrives, and we will not settle it in a way that binds you without asking you first.

This does not sit outside the limit in the section above.

Changes to these terms

We update the date at the top of this page when these terms change, and we keep earlier versions published so you can see what changed and when.

Where a change materially affects your rights or what you pay, we will tell you by email or in the app before it takes effect. That matters more here than it does in the privacy policy, because you accepted these terms by continuing past a sign-in screen — there is no signature to point back to, so the notice is the honest part.

If you keep using Rezifi after a change takes effect, that is your agreement to it. If you would rather not, you can close your account, and if you had paid for something you have not used we will sort that out with you.

A check made without an account is covered by the terms in force on the day you made it, because we have no way to tell you about a later change.

Governing law and disputes

These terms are governed by the laws of India, and disputes go to the courts at Gurugram, Haryana. Our privacy policy says the same, so the two documents cannot pull in different directions.

If you are a consumer, that sentence does not shut any door the law opens for you. You can complain to a consumer commission where you live or work — that right comes from the Consumer Protection Act, not from us, and nothing on this page can take it away.

Before any of that, please just write to us. Most things are a misunderstanding or a bug, and we would rather fix it than argue about it.

We do not offer Rezifi to consumers in the European Economic Area or the United Kingdom.

Other terms

These sections continue to apply after your account closes: Who owns what, Your personal data, Our responsibility to you, Your responsibility to us, Governing law and disputes, and this one.

If something outside our reasonable control stops us providing Rezifi — a natural disaster, war, a nationwide network or power failure, a change in the law — we are not responsible for the delay while it lasts. An outage at a supplier we chose is not one of those things; that is ours to answer for.

We may transfer our rights and obligations under these terms to another business, for example if Rezifi is sold. If that happens we will tell you, and it will not reduce your rights. You cannot transfer yours without asking us.

If a court finds part of these terms unenforceable, the rest stays in force. If we do not enforce something straight away, we have not given up the right to enforce it later.

These terms and the privacy policy are the whole agreement between us about Rezifi, and they replace anything said earlier. They are written in English, and the English version governs. The headings are there to help you find things, not to change the meaning.

Contact and complaints

For anything about the service, or about these terms, write to support@rezifi.com.

For a complaint — including about a job listing, something another user contributed, or how we have handled a request — our Grievance Officer is Rishab Lamba, at rishab@rezifi.com.

We will acknowledge a complaint within 24 hours of receiving it, and resolve it within 15 days.

If you need a postal address, ask us by email and we will provide it. Rezifi AI LLP's registered office is on public record with the Registrar of Companies, Haryana, under LLPIN ACX-0634.