Kotak Mahindra Bank

Hyderabad, Telangana

Gold Loan Relationship Officer-LOANS AGAINST GOLD-Marketing Branches Operations

Posted 9 Sept 2026

The job in two lines

This role involves sourcing new customers for gold loans, managing customer relationships, and ensuring smooth processing of loan applications.

Summary by Rezifi's AI, from Kotak Mahindra Bank’s posting. Years and pay appear only when the posting states them.

What you'd do

  • Source new customers for gold loan products
  • Manage existing relationships and ensure smooth processing of gold loan applications
  • Maintain high levels of customer service and satisfaction

Skills it is built around

  • gold loan products
  • gold loan applications
  • customer service

Required

  • customer interactions
  • Loan Documentation
  • subsidiary operations
  • banking products
  • Computer Algebra System for Algebraic Geometry
  • Insurance
  • investment products
  • internal policies
  • audit norms
  • regulatory guidelines

The facts

Experience
Not stated
The posting names no number of years.
Pay
Not stated
The posting states no pay.
Level
Not stated
Field
Loan operations

The full posting

From Kotak Mahindra Bank’s careers site

As Kotak Mahindra Bank posted it. See the original

We are looking for a motivated and customer-oriented Gold Loan Relationship Officer to drive business growth in the Loans Against Gold segment. The role involves sourcing new customers, managing existing relationships, and ensuring smooth processing of gold loan applications. The ideal candidate should have strong interpersonal skills, a sales mindset, and a good understanding of gold loan products and branch operations.

Responsibilities

Source new customers for gold loan products through branch walk-ins, field visits, and local networking Explain product features, eligibility criteria, and documentation requirements to customers Ensure timely processing and disbursement of gold loans Maintain high levels of customer service and satisfaction Cross-sell other banking products such as CASA, insurance, and investment products Ensure compliance with internal policies, audit norms, and regulatory guidelines Maintain accurate records of customer interactions and loan documentation Collaborate with branch teams to ensure seamless operations and customer experience