Chennai, Tamil Nadu

Deputy Branch Manager-Outbound-Branch Banking-Relationship Management

Posted 3 weeks ago · Mid level

The job in two lines

This role involves leading and supporting a branch’s sales and service teams to drive business growth through various products and asset sales, while ensuring high levels of customer engagement and retention.

Summary by Rezifi's AI, from Kotak Mahindra Bank’s posting. Years and pay appear only when the posting states them.

What you'd do

Lead a team of outbound bankers
Drive sales of CASA, third-party products, and asset products through the team
Ensure consistent customer coverage, engagement, and retention

Skills it is built around

CASA (Current Account Savings Account)
third-party products
asset sales

Required

customer engagement
service orientation
front-office staff

The facts

Experience: Not stated; The posting names no number of years.
Pay: Not stated; The posting states no pay.
Level: Mid level
Field: Branch banking

The full posting

From Kotak Mahindra Bank’s careers site

As Kotak Mahindra Bank posted it. See the original

We are looking for a dynamic and results-driven Deputy Branch Manager-Outbound to lead and support the branch’s sales and service teams. The role involves driving business growth through CASA, third-party products, and asset sales, while ensuring high levels of customer engagement and retention. The ideal candidate will possess strong leadership skills, a blend of sales and service orientation, and the ability to motivate and manage front-office staff effectively.

Responsibilities

Lead a team of outbound bankers.
Drive sales of CASA, third-party products (TPP), and asset products through the team.
Ensure consistent customer coverage, engagement, and retention.
Monitor and enhance team productivity across assigned channels.
Foster a culture of service excellence and customer-centricity.
Support team members in achieving individual and branch-level business goals.