Bhilwara, Rajasthan

Assistant Branch Manager-Inbound_Branch Banking-Service_Bhilwara

Posted 29 Sept 2026 · Mid level

The job in two lines

This role involves overseeing daily branch operations, ensuring compliance with regulatory and audit requirements, and managing customer service processes to maintain operational efficiency.

Summary by Rezifi's AI, from Kotak Mahindra Bank’s posting. Years and pay appear only when the posting states them.

What you'd do

Oversee day-to-day branch operations
Ensure adherence to bank policies, audit standards, and regulatory requirements
Manage branch lobby and customer queues
Handle cash operations, including foreign exchange (FX) and traveler’s cheques (TCs)
Address and resolve customer complaints

Skills it is built around

banking activities
customer service
regulatory requirements

Required

audit standards
customer transactions
service requests
cash operations
Foreign Exchange
traveler’s cheques (TCs)
KYC/AML Compliance

The facts

Experience: Not stated; The posting names no number of years.
Pay: Not stated; The posting states no pay.
Level: Mid level
Field: Branch banking

The full posting

From Kotak Mahindra Bank’s careers site

As Kotak Mahindra Bank posted it. See the original

We are looking for a proactive and detail-oriented Assistant Branch Manager-Inbound to oversee the daily operations of our branch. This role involves ensuring compliance with regulatory and audit requirements, managing customer service processes, and maintaining operational efficiency. The ideal candidate will have strong leadership skills, a thorough understanding of banking operations, and a commitment to delivering exceptional customer experiences.

Responsibilities

Oversee day-to-day branch operations, ensuring smooth and efficient functioning.
Ensure strict adherence to bank policies, audit standards, and regulatory requirements.
Authorize and verify system inputs for customer transactions and service requests done by subordinates.
Manage branch lobby and customer queues to enhance service delivery.
Handle cash operations, including foreign exchange (FX) and traveler’s cheques (TCs), within prescribed limits.
Address and resolve customer complaints within defined turnaround times (TAT).
Ensure AML and KYC compliance for all account opening forms submitted to CPC/RPC.